I am beyond excited to share an exciting update with you all. Today, we announced that Radarr, a Genesys company is joining forces with Genesys, a global leader in cloud customer experience and contact center solutions!
From the outset, Radarr has been at the forefront of harnessing AI to transform social listening and customer experience. Our vision has always been to provide innovative solutions that not only meet but exceed customer expectations, driving loyalty and setting new benchmarks.
The acquisition by Genesys marks a significant milestone in our journey. By integrating Radarr’s capabilities with the Genesys Cloud, we’re set to use the power of social media to revolutionize the customer experience landscape like never before. This combination will empower organizations with advanced AI-powered experience orchestration capabilities, distinguishing their customer services in a competitive market.
I want to express my deepest gratitude to everybody who supported us in this journey – My co-founder Prerna Pant for the rollercoaster ride on this entrepreneurial journey; My wife Bindu Bhamidi for always being there like a pillar of strength; the incredible team at Radarr whose dedication, innovation, and relentless pursuit of excellence have been the cornerstone of our success; Our customers, partners and investors, your trust and collaboration have fueled our journey.
I’m thrilled about Radarr 2.0 and the new value we will deliver together with Genesys. The possibilities are endless, and the best is indeed yet to come!
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Posted inBlog Entrepreneurship